Privacy notice
Draft for HAHS to review. This notice is a starting point. It must be checked against the Privacy Act and the Australian Privacy Principles, and approved by HAHS, before launch.
What we keep
- Support workers: name, suburb, contact details, a profile and, if you agree, a photo.
- Everyone with an account: name, email, state and a mobile number if you give one.
- Qualifications and checks are listed by name only. We do not keep documents, certificates, numbers or dates here.
- We never keep NDIS numbers, dates of birth, addresses or health details on this site.
Where it is stored
This site runs on a server outside Australia (Malaysia or Indonesia). Your information is held there. HAHS to confirm the location before launch.
Activity is recorded
We record what people search for and which profiles they look at, so HAHS can see where more support workers are needed. Visitors who are not signed in are recorded without a name.
Who can see it
The public sees a worker's first name and last initial, and what the worker has chosen to share. HAHS office staff can see more. Every look at sensitive details is recorded.
Questions
Call HAHS on 1300 822 190 or visit helpathandsupport.com.au.